Senior Tech Assist Sunshine Coast

Senior Tech Assist provides friendly, patient, in-home technology help for seniors across the Sunshine Coast, Queensland. Founded by Ashley Bryan, Senior Tech Assist focuses on calm, jargon-free support that helps older Australians feel confident, safe, and connected with everyday technology.

What we do

We come to your home and help with the technology you use day to day — including computers, phones, tablets, Wi-Fi, printers/scanners, email, smart TVs, and online safety. Support is practical and hands-on, with clear explanations in plain English, and we can leave simple notes so it’s easier to remember later.

Core services (examples)

In-home technical help and troubleshooting

• Fixing Wi-Fi and internet connection problems

• Setting up or reconnecting printers and scanners (wireless printing, drivers/software, testing, error messages)

• Solving email or password issues

• Getting smart TVs, speakers, or tablets working again (connections, streaming services, pairing, updates)

• Tidying and simplifying cables, chargers, and device settings

• Checking device health, updates, and performance (clean-up, removing unsafe programs, improving reliability)

Device setup and ongoing support

• Setting up smartphones, tablets, and computers

• Installing and configuring apps for banking, health, video calls, and entertainment

• Email setup and password management, including safer account recovery options

Digital organisation and clean-up

• Organising computers, phones, and tablets

• Sorting and backing up photos and documents

• Creating simple folder systems so you can “find things again”

• Setting up cloud storage (e.g., Google Drive, iCloud, OneDrive)

• Deleting unnecessary apps, spam emails, and duplicates

Technology education and training

• Simple lessons for video calls, messaging, and social media

• Learning to browse the internet safely and save files

• Help using streaming services such as Netflix, Spotify, and YouTube

Online safety and scam awareness

• Spotting scams, fake emails, and phishing attempts

• Creating strong, simple passwords

• Safer online shopping and banking

• Privacy settings for devices and social media

Smart home and health tech help

• Setting up smart speakers (Google Home, Alexa, Siri)

• Connecting health devices (e.g., smart watches)

• Fall detection devices and emergency alert systems

Coverage area

Senior Tech Assist services the entire Sunshine Coast region, including Caloundra, Maroochydore, Buderim, Noosa, Nambour, and nearby suburbs.

Pricing and “no surprises” promise

Senior Tech Assist uses a clear, senior-friendly pricing model designed to avoid confusion and bill shock:

• Standard home visit: $99 for one main issue (includes minor related adjustments and patient support).

• No fix, no fee: if the issue can’t be resolved due to hardware failure or external provider problems, you won’t be charged for the service
• Urgent/after-hours: an urgent surcharge of $99 may apply.
• Optional phone help: $25 per 15 minutes (whether solved or not).

Ideal for

Seniors who want technology to feel simpler, safer, and less stressful — and families who want a trusted local professional to support an older parent with devices, accounts, and online safety.

Phone: 0435 415 873